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FAQ's


Got a QUESTION?

Here are some topics of frequent interest...  But for anything not covered, or more information on any topic, just Contact Us!

 

COMING SOON / OUT OF STOCK - Items marked " Coming Soon" or "Out of Stock" cannot be placed on order right now, but if you would like us to get information about the product of interest, we will keep you updated as to its availability. 

     Free Shipping  FREE SHIPPING - We are pleased to offer free shipping to the 48 domestic USA states (unless otherwise noted on a particular item).
    For more information on shipping, click here.


      COUPONS / DISCOUNT CODES - To learn about available seasonal discount codes, sign up for our mailing list. To use, paste the code in the field that comes up at checkout.  Be sure to link with us on Facebook and other social media to take advantage of any deals there also. When there are site-wide promotions, we will also post in this FAQ section.

      TODAY'S AVAILABLE CODES: 

      NEW CUSTOMER INITIAL ORDER DISCOUNT CODE: NEW10%

        PAYMENT TYPES ACCEPTED - Use your credit card, PayPal account, or your Amazon Account to purchase your items.  All choices will show up at check out.

        PRODUCT FAQ's

        • Fireplaces and Ethanol Fuel - learn more about what make these such HOT products! Answers to your Burning questions!
        • Decorative Wall Clocks - Our decor clocks are all fully functioning clocks. Not just decorative pieces like some you might find online. All are battery operated (not included)

        PRODUCT COMMENTS or RETURNS -  See our Returns page for more detailed information on this topic, or you can click here to fill out the product issue report form in a pop-up window.

        INFORMATION PROTECTION - We take the safeguarding of your data and information very seriously. For more details see our Privacy Policy and Data Security pages.

        Any other questions....Just ask!